quality assurance

THE DIAMOND STANDARD

We understand that because you love your pet, you take the decision of choosing their food seriously, whether they’re in optimal health or require specialized nutrition. That is why nothing is more important to us than the safety of our ingredients and products.

Our manufacturing processes adhere to stringent and scientifically advanced food safety protocols. We consistently monitor and test our raw materials, production environment, processes and finished products. By improving performance with advancements in science and technology, we’ve developed a comprehensive food safety system that guides our processes and ensures the quality and safety of every product in the Diamond family. Here is a brief overview of some facets of that system:

 

ON-SITE PRODUCT TESTING

We test and monitor every critical aspect of the manufacturing process: pre-production, production and post-production.

  • 1,340 mycotoxin tests/week
  • 1,600+ microbiological tests/week
  • 225 oxidative stability tests on fats & oils/month
  • 7,500+ ingredient nutritional tests/month
  • 56,000+ finished product nutritional tests/month
  • 18+ hours of employee safety training per employee/year
  • 600+ safety assessments/year

 

MYCOTOXIN CONTROL

1,340 MYCOTOXIN TESTS/WEEK

Mycotoxins are toxic chemicals produced by fungi that can occasionally appear in grains. Therefore, no grain ingredients are allowed to enter our facilities without having been thoroughly analyzed. Additionally, we test all finished products prior to release.

 

MICROBIAL TESTING

1,600 MICROBIOLOGICAL TESTS/WEEK

We conduct over 1,600 microbiological tests every week. All topical palatants and probiotics must have a Certificate of Analysis and prove to be Salmonella-negative before submission to our facilities.

 

WATER PURIFICATION

Our reverse-osmosis water purification process ensures the water we use is free from microorganisms and any possible contaminants.

 

AIR QUALITY CONTROL

All facilities are segregated into zones to ensure separation of raw materials from finished products and equipped with HEPA®-filtered and ozone air-treated handling units.

 

TEST AND HOLD PROGRAM

56,000+ FINISHED PRODUCT NUTRITIONAL TESTS/MONTH

No product is released into distribution without adhering to the strict standards of our Test and Hold Program, in which product tests are conducted by a certified, independent laboratory.

 

SQF Certification

SQF Certified Supplier logoIn addition to our own comprehensive safety protocols, all Diamond Pet Foods plants are Safe Quality Food (SQF) certified. This means that a third-party audit ensures each of our facilities, our manufacturing process and our administrative procedures meet or exceed a strict set of standards set by the Safe Quality Food Institute (SQFI).

Rigorous guidelines are in place for a variety of processes, including:

  • Cleaning and sanitation of equipment and facilities
  • Storage and handling of ingredients and products
  • Knowledge and practices of staff
  • Document control and record keeping
  • And more

Diamond Pet Foods is proud to be SQF-certified and to be transparent with our customers about the safety and quality of their pets’ food.

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